Results Day FAQs

Here are some frequently asked questions by following the publication of results.

AS and A level  

When will I get my new AS or A level grade?

WJEC has reissued all AS and A level results to schools and colleges. WJEC has also resubmitted this data to UCAS. If you are still waiting for a reissued result, you should speak to your school or college.

I am a private candidate who doesn’t have a CAG – what happens to me now?

In the absence of a centre assessment grade and rank order, private candidates who had met the criteria to have a calculated grade issued, will retain the calculated grade issued. 

I got a grade higher than my CAG, what happens to me now?

Learners who were issued with a calculated A level or AS level grade that is higher than their centre assessment grade will retain the higher, calculated grade issued. 

My AS level result was higher than my CAG and my calculated grade. Can I still get the higher AS grade?

Learners will get the best of their AS qualification grade, their centre assessment grade or their calculated A level grade. 

What happens to already offered and confirmed university places?

Learners should contact UCAS with queries on admissions.

What happens if I didn’t get my first choice at University, but these new grades will mean I have now met my offer?

Learners should contact UCAS with queries on admissions.

What will happen if I am not happy with the centre assessment grade I am issued?

Learners will need to approach their school or college. If the Head of Centre believes that a learner has sufficient grounds, then the school or college can submit an appeal to WJEC. WJEC will prioritise any appeals about grades related to university admissions. 

You can find more information on appeals here.

I’m still not happy with my result, can I resit my exams?

Exams will be available for resits in summer 2021.

I believe my centre assessment grade shows bias against me. How do I find out what my calculated grade would have been?

Learners will need to approach their school or college to raise any concerns. If it is found that an error was made in the submission of data to WJEC, then the school or college can submit an appeal to WJEC. If a learner has credible evidence that centre assessment grades were not based on objective judgements, resulting in bias or discrimination, they can contact WJEC. Learners with such concerns can also raise these with the Equality and Human Rights Commission (EHRC).

Why was the decision to issue calculated grades changed after the results had already been issued?

We worked with WJEC to develop a process of standardisation that was as fair as possible in this summer’s unique circumstances. We acknowledged that there would be issues that would need to be addressed through an appeals process. Changes across the UK led to further considerations on learner results and the appeals process, prompting the changes and ensuring learners in Wales were not at a disadvantage to learners in the rest of the UK.

 


GCSEs

Will I still get my GCSE results on Thursday (20 August)?

Schools and colleges can release the results issued from 8am on Thursday. They will operate their own arrangements and timings after that time.  

I am a private candidate who doesn’t have a CAG – what happens to me now?

In the absence of a centre assessment grade and rank order, private candidates who had met the criteria to have a calculated grade issued will be issued with the grade calculated. 

What will happen if I am not happy with the centre assessment grade I am issued?

Learners will need to approach their school or college. If the Head of Centre believes that a learner has sufficient grounds, then the school or college can submit an appeal to WJEC.

You can find more information on appeals here.

I believe my centre assessment grade shows bias against me. How do I find out what my calculated grade would have been?

Learners will need to approach their school or college to raise any concerns. If it is found that an error was made in the submission of data to WJEC, then the school or college can submit an appeal to WJEC. If a learner has credible evidence that centre assessment grades were not based on objective judgements, resulting in bias or discrimination, they can contact WJEC. Learners with such concerns can also raise these with the Equality and Human Rights Commission (EHRC).

What if my original calculated grade would have been higher than the CAG?

Learners will get the best of their centre assessment grade or calculated GCSE grade. 

Can I resit my exams if I am not happy with the CAGs I have been issued?

Learners can resit GCSEs in English language, Mathematics, Mathematics-Numeracy and Welsh language in the scheduled November 2020 series. Other GCSEs will be available to resit in summer 2021.  

How many grades would have gone down/up if the grades resulting from the standardisation process had been published instead of the revised grades based on CAGs?

65% of GCSE grades awarded were going to be the same as or better than the CAG. 35% of the grades would have therefore been lower than the CAG. Around 95% of the grades would have been the same as the CAG or within one grade of the CAG.


Skills Challenge Certificate Qualifications

What result will I get?

Learners will get the best grade out of their calculated grade or their centre assessment grade.  

 

Vocational qualifications

When will I receive my BTEC results?

To ensure fair outcomes for learners, Pearson made a decision to regrade BTECs this summer, in line with the developments with GCSE and AL. The regrading applies to the following BTEC qualifications;

  • BTEC Level 3  Nationals (2010 QCF and 2016 RQF),  
  • BTEC Level 1/2  Tech Awards,  
  • BTEC Level 2  Technicals and  
  • BTEC Level 1/2  Firsts 

Pearson have since confirmed that all eligible results will be available by August 28. You should speak with your school or college to get access to your results.

You can find more information on Pearson’s decision here.

 

When will I receive my results for my OCR Cambridge National?

To ensure fair outcomes for learners, OCR made a decision to regrade Cambridge National qualifications this summer, in line with the developments with GCSE and AL. OCR have confirmed that Cambridge National results will be available on 25 August. These will be the centre assessment grade or, where it was higher, the calculated grade.. You should speak with your school or college to get access to your results.

You can find more information on OCR’s decision here.

 

 

Appeals/Results (Post CAGs) FAQs

Can I, as a learner, appeal directly to the WJEC about my result?

All learners who think something has gone wrong with their grade should talk to their school or college. The centre will then decide whether to appeal to WJEC on behalf of the learner, which is the normal appeals route. Appeals may only be submitted to WJEC by a centre on behalf of a learner.

An exception to this rule exists for Private Candidates who meet the eligibility criteria as set out in our Private Candidate Policy Statement . Such learners may appeal directly to WJEC.

I am not happy with my CAG – can I appeal?

Learners should raise this issue with their school or college. The school or college can check that an error was not made in the submission of the data to WJEC. If it is found that there was an administrative error in the submission of the data to WJEC, then the school or college can submit an appeal to WJEC on the grounds of the wrong data being submitted. However, Heads of Centres have signed a declaration confirming the data was accurate, so this is unlikely to be the case. Schools or colleges cannot change the professional judgements they have already made.

A learner cannot make an appeal directly to WJEC on the grounds of disagreement with the centre assessment grade submitted to WJEC, because it is not possible for WJEC to evaluate those judgements and adjudicate on decisions made outside its control. It cannot say whether another person’s professional judgement is right or not.

Every school and college will have their own processes to allow you to follow up with a complaint if you still disagree with your centre assessment grade, after raising the query with your school or college.

How can I find out if the GCSE grade I have is a CAG or a calculated grade?

Learners can find this out from their school or college, if this information has not already been shared.

How can I find out what information was used in calculating my CAG?

Every school and college should have documented procedures that will have been followed to produce centre assessment data for each learner. Learners need to talk to their school or college about this.

I was issued with my calculated grade because it was higher than my CAG. I am not happy with this grade – can I appeal?

Learners can ask their school or college to submit an appeal to WJEC, on their behalf, if they think their calculated grade is incorrect. This may be on the grounds that: an error was made in submitting the data to WJEC, WJEC incorrectly allocated or communicated the grade to a learner, or WJEC did not correctly follow procedures.   

What is the process for schools or colleges to handle queries/appeals/complaints about the CAGs issued to a learner?

The school or college might wish to check that no error was made in the submission of centre assessment data to WJEC. Heads of Centres have signed a declaration confirming the data was accurate, so this is unlikely to be the case. However, if it is found that an error was made, the school or college can submit an appeal to WJEC on the grounds of the wrong data being submitted.

If it is not the case that an error was made in submitting the data to WJEC, schools and colleges should have procedures in place to allow each learner to raise a complaint with them. 

I have queried my CAG with my school or college and I have been told an error was not made. I believe that my CAG shows bias or discrimination towards me – what can I do?

If this has already been checked by the school or college and no error has been made in submitting the data, then learners may wish to make a complaint to the school or college. The school or college would need to investigate this according to their complaints procedures. Guidance on School Complaints Procedures is available from Welsh Government.

If a learner does not feel that this is appropriate, a learner could also pass such evidence on to WJEC, who may then decide to investigate the matter as alleged malpractice by the centre. Where such a complaint is upheld following an investigation, WJEC may correct results.

Learners may also wish to raise  such concerns with the Equality Advisory and Support Service (EASS) .

Can grades be lowered as a result of an appeal?

Grades will only go up or remain the same as part of an appeals process.

Has the deadline changed to apply for an appeal?

The deadline for schools or colleges to apply to WJEC is Thursday 17 September

How long will an appeal to WJEC take?

WJEC aims to complete within 42 calendar days and will send the outcome to your school or college. WJEC will prioritise appeals linked to A level results, in order to support progression.

I think there has been malpractice in the production of my grades – what can I do?

If you think malpractice or maladministration might have affected you, then you should first discuss this directly with your school or college and raise a complaint through its complaints policy. If you feel that your concerns have not been addressed, you could then consider raising your concerns about malpractice or maladministration with WJEC. It is important to remember that this would not be an appeal, but rather an allegation (accusation) that malpractice or maladministration happened in relation to your centre assessment grades or rank order positions. Such allegations would be serious and taken seriously. As you would be making a malpractice or maladministration allegation you would not be subject to the deadline for appeals.

  

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